Rules for visitors

Rules for visitors

Rules and Regulations for visiting the Barbican – the Defence Walls, the branches of the Historical Museum of the City of Kraków

1. Opening hours:
- in the winter season – closed
- in the summer season – (from April to October) – from Monday to Sunday – 10.30-18.00
2. The exact dates the Town Hall Tower is open and closed for visitors in a given calendar year can be found at the Internet website up to March 1 and September 1 respectively.
3. The Town Hall Tower is open to individual visitors and organised groups.
4. Organised groups may only include up to 25 people, (including tutors, couriers, etc.)
5. Sightseeing is possible after purchasing a joint ticket, entitling to visit the Barbican and the Defence Walls. The tickets can be purchased in the Museum ticket office, according to the current price list, available at www.mhk.pl (as well as the list of persons entitled to free admission, or reduced price tickets for the Museum)
6. Individual persons and organized groups can book a guide, indicated by the Museum for the touristic route – the Barbican-the Defence Walls.
7. The booking can be made no later than 4 days prior to the planned sightseeing time, through www.mhk.pl or in the Visitor Centre (Sukiennice, Rynek Główny 1).
8. The guide’s waiting time for the group is 15 minutes from the sightseeing time. Afterwards the Museum reserves the right not to let the group in and charge the group with a fine of 100 PLN.
9. If a booked visit to the Museum does not take place, and if such a visit is not cancelled at least 4 calendar days before, the booking entity shall be charged a fine of 100 PLN.
10. The Museum director has the right to cancel the fine, after a written appeal has been issued. The appeals should be addressed to the MHK Director no later than 3 calendar days after the information about the fine has been received.
11. In case of a more entries, the Museum employee has the right to temporarily stop other visitors from entering the Defence Walls.
12. If there are two or more groups waiting to enter, the priority entrance is reserved for the group, who made a booking.
13. The sightseeing time is about 60 minutes.
14. The Barbican and the Defence Walls shall be visited in accordance with the prearranged tour of the exhibition.
15. During sightseeing it is obligatory to comply with the remarks and suggestions of the guide as well as the employees of the Museum.
16. The last admission is:
- 60 minutes before closing time - for individual persons and organised groups with
a guide service
- 30 minutes before closing time – for those who visit on their own.
17. The visitors are not allowed to eat or drink, smoke, or talk on the phone at the exhibition site.
18. Intoxicated persons, and persons behaving in a way that challenges the safety of exhibits, disrupts the tour of the exhibition, or violates the commonly accepted standards of behaviour in public, shall not be admitted to the Museum.
19. It is prohibited to bring along the following to the exhibition site:
– firearms, ammunition, objects considered potentially dangerous;
– explosives, combustibles, and toxic materials,
– pets.
20. The Museum reserves the right to deny admission for organised groups that do not comply with the rules herein.
21. Additional information may be obtained in the Visitors Centre, tel. (48 12) 426-50-60 from Monday to Sunday, 10:00-19:00 and by e-mail: info@mhk.pl or edukacja@mhk.pl.
22. Buying a ticket to the exhibition shall mean that the buyer has accepted the rules herein.
23. The present Rules and Regulations for Visitors are effective as of the 3rd of April, 2012.

Pijarska Street, 30-547 Kraków
e-mail: celestat@mhk.pl

Manager: custodian Małgorzata Niechaj


see on the map


Opening hours:

summer season (April – October)
Monday - Sunday 10.30 am - 6.00 pm
closed on every second Monday of the month
winter season (November – March)
closed
There is a one shared ticked for both the Barbican and the Defence Walls.


Exhibition tickets:

regular 9 PLN
concessionary 7 PLN
groups 7 PLN
group ticket for schools 6 PLN
family ticket 18 PLN (2 adults and 2 children up to 16, or 1 adult and 3 children up to 16)
guide in English 120 PLN per group + tickets

There is a one shared ticked for both the Barbican and the Defence Walls.
The tickets can be purchased in the branch ticket office on in the Visitor Centre, Sukiennice, Rynek Główny 1.
Booking and tickets
to MHK online